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Dana-Farber/Boston Children’s Website Privacy Policy

At Dana-Farber/Boston Children’s, your privacy is important to us and we take important steps to protect the privacy and security of your information.

This Privacy Policy will tell you what information, including personal information, we may collect from you via (the "Website"), how it is used, how it is shared, and what your choices are. By providing personal information to us, you consent to our collection, use and sharing of your personal information in accordance with this Privacy Policy.

We may occasionally make changes to our Privacy Policy. Whenever a change is made to our Privacy Policy, we will update the information on this page, so please review this Privacy Policy regularly. This policy does not govern how we use your protected health information ("PHI"), as defined under the Health Insurance Portability & Accountability Act and related regulations. That information is governed by:

All references to 'us,' 'we' or 'our' in this Privacy Policy are references to Dana-Farber/Boston Children’s. All references to 'you,' 'your' or 'user' in this Privacy Policy are references to any individual who accesses or uses this Website.


An individual may use our Website without disclosing personal information. However, when you submit a request or communication on our Website, we may need to collect personal information about you. For example, you may be asked to provide your name, email address, or demographic information if you choose to complete any online forms used for class registration, special events and promotions or appointment requests, or to provide feedback about this Website.


We take precautions to protect our users' personal information. For example, we maintain a secure firewall and use all reasonable efforts to prevent unauthorized access to personal information collected through our Website. We also maintain an information security infrastructure that protects the integrity and privacy of such personal information. Your personal information is also encrypted during transmission. Encryption is a common method used to transmit sensitive data across the Internet. Encryption temporarily makes the text unreadable during the time it is being transmitted over the Internet.

Cookies, Tracking, and Interest-Based Advertising

The Website works with third-party products or services ("Service Providers") (including Google, Facebook, and other Service Providers) who help us track and analyze visitor activity on the Website, measure the effectiveness of our advertising efforts, and support the optimization of our digital marketing campaigns.

The Website uses "cookies," tracking pixels and related technologies. These can be set by us or by our Service Providers. Cookies are small data files that online services can store on, and retrieve from, a user's computer or mobile device through the web browser. The information is stored and retrievable either for the duration of a website visit (known as "session cookies"), or until some later point in time set by the website dropping the cookie (known as "persistent cookies").

Examples of information we and our Service Providers collect include how often someone visits our Website and what they do while on our Website. We and our Service Providers use this information in the aggregate to understand how our visitors as a group use different resources and to help us improve our Website. We and our Service Providers also collect information about the activity of individual website users. Further, our Service Providers may match that information with additional information for our benefit, including from third party sources. This information may be used to direct related Dana-Farber/Boston Children’s advertisements and/or informational content to website users on other websites.

Most internet browsers accept cookies by default, but you can modify your browser preferences to block or restrict cookies if you do not want your web browsing activity tracked. You can access the information on the Dana-Farber/Boston Children’s Website without enabling cookies in your browser, but disabling cookies may result in a diminished ability to take advantage of the services and related informational content on the Website. There are a variety of publicly available third-party tools that manage cookies and similar technologies that collect information related to your use of the Website. Learn more from the FTC or adjust your tracking preferences. Of course, we are not responsible for the effectiveness or compliance standards of these third-party tools and opt-out mechanisms. Please note that if you delete your cookies or upgrade your browser after blocking cookies or opting out, you will need to block or delete cookies and opt-out again if you visit our Website again. Further, if you use multiple browsers or devices to access the Dana-Farber/Boston Children’s Website, you will need to block or delete cookies and opt-out on each browser or device.

We deploy the Facebook Pixel on this Website. The Facebook Pixel may enable Facebook to match website visitors with their Facebook User Accounts. You can find out more about how Facebook uses data when you visit our Website by visiting Facebook's Data Policy page, "What kinds of information do we collect? > Information from partners."

We may use web analytics and tag management services and tools service provided by Google and other third parties to collect certain information relating to your use of the Website. You can find out more about how Google uses data when you visit our Website by visiting Google's Privacy Policy, "How Google uses data when you use our partners' sites or apps."

Our Service Providers may acquire additional information about your activity on our Website, including pages you visit, access times, visit duration, how you arrived at our Website and your IP address. An IP address is a number that identifies a device connected to the Internet. For most devices, the IP address changes on at least a weekly basis.

Our Service Providers may also acquire device identifiers and specific information about the browser you use. In some cases, this information may be unique to you.

Users in the European Economic Area ("EEA") and Switzerland

If you are a resident of EEA or Switzerland, you are entitled to the rights under Chapter III of the EU General Data Protection Regulation ("GDPR") or Section 2 of the Swiss Federal Act on Data Protection with respect to the processing of your personal data, that is within the scope of the GDPR, in connection with your use of this Website.

As a supplement to the information provided above, we would like to inform you:

  • In addition to collecting personal information directly from you, we may also collect or receive information about you from other sources including public databases, business partners or other third parties.
  • We will keep your personal information for as long as is necessary for the purposes set out in this Privacy Policy, subject to your right, under certain circumstances, to have certain of your personal information erased, as discussed below, unless a longer period is required under applicable law or is needed to resolve disputes or protect our legal rights. Once this time period has expired, we will delete your data.

We would like to make sure you are fully aware of all of your data protection rights. Every user from the EEA and/or Switzerland is entitled to the following:

  • The right to access — You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification — You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure — You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing — You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing — You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability — You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact:

For Dana-Farber:

For Boston Children’s:

In order to verify your identity, we may require you to provide us with personal information prior to accessing any records containing information about you.

If you make a request to exercise any of these rights, we have one month to respond to you.

Last Updated
November 17, 2020